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User research

Use this guidance to do user research in Defence. You can find general guidance on GOV.UK.

Understanding military personnel

  • Defence users are diverse
  • User research and military rank
  • Help with acronyms

Find user research participants across Defence

  • Check what has already been done
  • Start with stakeholders and subject matter experts
  • Use MOD networks

Collecting data from participants

  • Meet the regulations
  • Get informed consent
  • Protect sensitive data

Save and store user research data

  • Keep your promises to participants
  • How to save user research data in Defence
  • Anonymise user research data

Share user research findings correctly

  • Protect participants’ data and identities
  • How to share your findings

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