How service assessments help your team

• deliver the right thing for users and Defence
• follow established ways of working
• share experiences across Defence

Get a service assessment

• check if you need an assessment
• when assessments happen
• book an assessment

What to expect

• what happens before and during an assessment
• questions your team will be asked
• what happens after an assessment

Tell the story of your service

• why this is important
• tips for presenting your service and users
• collect things to show as they happen

Check the code of conduct

• how to ask for feedback
• things to remember when giving feedback